At VerasKitchen, we want you to enjoy every meal. Please read our return policy carefully.

Eligibility for Returns

• Due to the nature of food, returns are only accepted if the meal is spoiled, defective, or incorrect.
• Customers must notify us within 24 hours of receiving their order.
• Meals must be untouched and in their original condition when reporting issues.

Refunds & Replacements

• Verified issues will be addressed with a replacement meal or full refund.
• Delivery fees are non-refundable.
• Refunds or replacements are processed after the issue has been verified by our team.

Customer Responsibility

• Customers must provide accurate delivery information and check the order upon receipt.
• VerasKitchen is not responsible for issues caused by incorrect information or customer handling.

Important Notice

VerasKitchen reserves the right to decline any return or refund that does not meet the above conditions.