Terms & Condition

Welcome to VerasKitchen. By accessing our website or purchasing our meals, you agree to the following terms and conditions. Please read carefully.

1. General

VerasKitchen provides affordable and delicious meals for delivery or pickup. We reserve the right to update, modify, or replace these terms at any time without prior notice.

2. Orders & Payments

  • Orders are confirmed only after full payment is received.
  • We reserve the right to cancel or refuse any order at our discretion.
  • Incorrect pricing or product information may result in order cancellation and a full refund.

3. Delivery

  • Delivery timelines depend on location and logistics partners.
  • VerasKitchen is not responsible for delays caused by third-party delivery services.
  • Customers must provide accurate delivery information.

4. Returns & Refunds

  • Due to the nature of food, refunds are only issued if the meal is defective, spoiled, or incorrect.
  • Customers must notify us within 24 hours of receiving the order to be eligible for a refund or replacement.
  • Delivery fees are non-refundable.

5. Customer Responsibility

Customers agree to provide accurate information when placing orders. VerasKitchen is not responsible for issues caused by incorrect or incomplete information.

6. Intellectual Property

All content on this website, including images, text, and logos, belongs to VerasKitchen and may not be copied or used without permission.

7. Limitation of Liability

VerasKitchen is not liable for indirect or consequential damages arising from the use of our services or products.

8. Contact Us

For inquiries, complaints, or support, please contact us through our official communication channels.